Frequently Asked Questions:

• Who is Golden Peak Media?
• How to apply a coupon code to my order?
• What is your privacy policy?
• How do I contact Customer Service?
• Will state sales tax or GST be charged?
• Do you sell gift cards?
• What are coupon codes and how do I receive them?
• Do you offer Closed Captioning?
• How do I clear the cache and cookies on my browser?
• I am having problems with your website, what should I do?
• The Website is Running Slow or Does Not Look Right
• What is PDF?
• What is a digital magazine?
• How do I unzip files?
• What type of file is a Video Download?
• What software programs are required to use Video Downloads?
• What is the best way to search in and for my downloaded content? (Using Advanced Search in Adobe Reader)