How long will it take for my purchase to download?
We wish there was an exact answer to this one, but much of this depends upon the speed of your internet connection, your device, and sometimes even the time of day.
One of the main factors is, of workshop, file size; larger files will take longer to download. Here are the average file sizes for our various downloads:
- Digital Magazines: 50-120 MB
- eBooks: 300-750 MB
- ePattern or eProject: 65.5 KB - 1.2 MB
- Videos: 750 MB - 4+ GB
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Order/Account Help
Refunds/Returns What is your refund and return policy? What if I purchased the same item twice? Help with order Download Freezes/Buffers Subscription Cancellation Forms What if my order did not arrive? An item is missing from my shipment, what do I ...
Order/Account Help
Refunds/Returns What is your refund and return policy? What if I purchased the same item twice? Help with order Download Freezes/Buffers Subscription Cancellation Forms What if my order did not arrive? An item is missing from my shipment, what do I ...
Order/Account Help
Refunds/Returns What is your refund and return policy? What if I purchased the same item twice? Help with order Download Freezes/Buffers Subscription Cancellation Forms What if my order did not arrive? An item is missing from my shipment, what do I ...